AuthenticWatches.com
(805) 823-8888 or service@AuthenticWatches.com

Return Merchandise Authorization

Return for:    Exchange_____    Refund_____    Repair_____    Store Credit_____

Return Address: (if applicable, this is
where the watch will be returned to)
RMA Number:_______________________
Name:
Reason for return
Address:
City/State/Zip:
Phone:
Email:

Any returned package without the RMA number on the outside of the box will not be accepted.

All Refunds And Multiple Exchanges Will Incur A Minimum 10% Restocking Fee
($50 Minimum per item returned)

Abbreviate the company name to AW and ship via US Postal Service Registered Mail insured for amount paid to address below. DO NOT SHIP via Fedex, UPS, DHL, et al since they do not insure jewelry and do not deliver to post office boxes. Shipments to other addresses will be refused.

AW, Inc.
P.O. Box 212
Moorpark, CA 93020

Please call us to obtain an RMA number. Do not send the watch box or manual on repairs, just the watch wrapped in bubble padding with a copy of the warranty card. We are not responsible for lost boxes and/or manuals. Repairs will take a minimum of 4 weeks. Exchanges will be processed within 48 hours. For security reasons, DO NOT use the same brown shipping box which the item was initially sent in. Include a $30 check or money order for return shipping and handling to US addresses and $50 for international addresses per watch. Inbound international shipments must be declared as "warranty repair." I have read, understood and will abide by the policies set forth at http://www.authenticwatches.com/info.html. This form will not be accepted with any alterations. 

Signature:___________________________________       Date:_____________________________