AuthenticWatches.com

Return Merchandise Authorization
 

RMA Number:_______________________

Return for:    Exchange_____    Refund_____    Repair_____    Store Credit_____

Return Address: (if applicable, this is
where the watch will be returned to)
Reason for return
Name: 
Address:
City/State/Zip:
Phone:
Email:

Any returned package without the RMA number on the outside of the box will not be accepted.

All Refunds Will Incur A 10% Restocking Fee ($50 Minimum per watch)

Abbreviate the company name to AW and ship via US Postal Service Registered Mail insured for amount paid to address below.
NOTE: Fedex, UPS, DHL, et al do not insure jewelry and do not deliver to post office boxes. Shipments to other addresses will be refused.

AW, Inc.
P.O. Box 1467
Moorpark, CA 93020-1467

Please call us to obtain an RMA number. Do not send the watch box or manual on repairs, just the watch wrapped in bubble padding with a copy of the warranty card. We are not responsible for lost boxes and/or manuals. Repairs will take a minimum of 4 weeks. Exchanges will be processed within 48 hours. For security reasons, DO NOT use the same brown shipping box which the item was initially sent in. Include a $30 check or money order for return shipping and handling to US addresses and $50 for international addresses per watch. Inbound international shipments must be declared as "warranty repair." I have read, understood and will abide by the policies set forth at http://www.authenticwatches.com/info.html. This form will not be accepted with any alterations.
 

Signature:___________________________________       Date:_____________________________