Q. Is The Item I’m Purchasing Authentic?
A. AuthenticWatches.com, Inc. offers a 100% Guarantee of Authenticity on all items we sell. With over 29 years in the industry, we have built relationships with many Authorized Dealers, and have built our own reputation in providing nothing but the genuine product.

Q. I just tracked my package and Fedex has no information about my package.
A. You can track your package after 6pm Pacific at www.Fedex.com or by calling 1800-GOFEDEX (4633339).

Q. How Could I Verify The Authenticity Of The Item?
A. Please read the reviews our customers have left about us. We have over 5600 100% Positive Feedbacks on Ebay.com. We also have thousands of feedbacks on Yahoo Shopping and Amazon.com.

Q. How Could You Sell These Items So Much Cheaper Than The Stores?
A. We sell in large volume thus we can offer our items with very minimal mark ups. Most stores have a 50% - 100% mark up since they do not sell in bulk quantities and have high overhead costs to cover.

Q. Does AuthenticWatches.com Charge Sales Tax?
A. There is no sales tax on any item shipped outside of California. Only items shipped within California will incur sales tax.

Q. How Do I Know If The Item Is In Stock And Ready For Immediate Shipment?
A. All items which are in stock and are ready for immediate shipping will state "IN STOCK" in red.

Q. How Soon Will My Order Ship?
A. All "IN STOCK" items will be processed and shipped within 48 hours.

Q. How Much Are The Shipping Costs?
A. All Domestic orders over $500 are eligible for FREE Overnight Shipping. We also offer FREE International Shipping on items over $500.

Q. What Forms Of Payment Do You Accept?
A. Domestic orders can be made using any major credit card, bank wire transfers, checks and/or money orders. For International orders, payment must be made in the form of a bank wire transfer.

Q. How Do I Get the 5% Discount on my purchase?
A. The 5% discount applies to all watches priced below $3495 and that are shipping in the US only. Payment must be with check, money order or a bank wire transfer.

Q. What is the fastest way to get the watch including the 5% discount?
A. The fastest way to get the watch is to send a bank wire transfer (24 to 48 hours) or a postal money order(24 to 48 hours). All checks (personal or certified) will be held for 7 Business days.

Q. Where Are You Located?
A. Our main Call Center is located in Los Angeles, California.