Questions? Toll Free 1.800.808.9928 | International +1.805.823.8888 | Email Us Here
Fast & Free Overnight Shipping*Fast & Free
Overnight Shipping*
No Sales Tax Outside CaliforniaNo Sales Tax
Outside California
(805) 823-8888 or

Return Merchandise Authorization

Return for:   Exchange     Refund     Repair     Store Credit

Your Street Address (NO PO BOXES):
(If applicable; this is where the watch will be returned to)
RMA Number:
Reason for return

Any returned packages without the RMA number on the outside of the box will not be accepted.
All refunds and exchanges will be processed in accordance with the return policies posted on our website

Abbreviate the company name to AW and ship via US Postal REGISTERED MAIL insured for amount paid to address below:

AW Corp
530 New Los Angeles Ave #115-338
Moorpark, CA 93021

You may request the following optional services for an additional fee. Please include payment with your RMA form in the form of a check or money order for the amount corresponding to the service selected.

I would like to add the ultrasonic deep cleaning service for $75

I would like to add the complete refinishing service for $195 (Available on most models; call for details)

DO NOT SHIP via Fedex, UPS, DHL, et al since they do not insure jewelry. Shipments to other addresses will be refused. Please call us to obtain an RMA number. We are not responsible for lost boxes, manuals and/or repairs left with us for over a year. Repairs will take a minimum of 4 weeks. Returns will be processed within 3-5 business days from the date that a package has been delivered, and a refund may take an additional 2-3 business days to be posted back to the original payment method provided. For security reasons, DO NOT use the same brown shipping box which the item was initially sent in. If this is for an exchange or repair, please include a $30 ($32.25 if shipping back to California) check or money order payable to for return shipping and handling to US addresses, or $50 for international addresses per watch. Inbound international shipments must be declared as "American Goods being Returned to Shipper. HTS code 9801.00.1012." I have read, understood, and will abide by the policies set forth at This form will not be accepted with any alterations.  

Signature: _______________________________________________________          Date: _______________________________

Our Company Questions, Orders, Inquiries Hours of Availability Navigation
AuthenticWatches BBB Business Review       AuthenticWatches Is A Top Rated Sellers On Amazon AuthenticWatches Is a Secure 5 Star Top Service Rated Site by Google, 
Shop with Confidence AuthenticWatches Privacy Policy Trused 

Member of the MJSA   AuthenticWatches Is an eBay Power Seller with over 10,000 Unique 

Positive Feedbacks. Click To View Our Feedback History         EuropeanTop100 Watches & Jewels

This shopping cart employs the highest industry strength security: 256 bit SSL we accept visa, mastercard, american express, discover, paypal E-commerce by Yahoo!
Copyright ©2001-2016 All rights reserved.