• About Us
• Product & Service Guarantee
• 10 Reasons To Buy From Us
• 30 Day Return Policy
• Warranty Protection
• FREE OVERNIGHT SHIPPING
• Payment Methods / Customer Protection
• Save 5%
• After An Order Is Placed

	About Us
	AuthenticWatches.com, Inc. is a family owned and operated business in Southern California. Since 1979 we have specialized in jewelry and watch sales from a retail store by the name of McPherson Jewelers. We have now transferred our business online and specialize in quality timepieces. We purchase our timepieces directly or indirectly from Authorized dealers. These are the same timepieces which the local authorized "Retail Stores" sell at "Retail Prices". We purchase our timepieces in large quantities and resell them with low mark-ups. Furthermore, by strictly specializing in top quality Swiss timepieces we are capable of offering even lower prices. All timepieces are new and authentic. We highly believe in the products we sell and would not offer any timepiece which we do not approve of. We look forward to making your online experience as pleasant as possible. Current brands carried are TAG Heuer , Breitling , Omega , Baume & Mercier , Zenith , Gucci , Longines , Oris , TechnoMarine , Rado , Cartier , Movado , Ebel , Chopard , Jaeger LeCoultre .
	Product & Service Guarantee
	We make continuous efforts to provide the highest quality of service with the lowest prices. We value you, our customer, and therefore offer the highest quality of customer service. All orders from AuthenticWatches.com, Inc. will come with a Certificate of Authenticity. This certificate, with an authorized signature from AuthenticWatches.com, Inc., will verify that the watch purchased is guaranteed to be authentic. We DO NOT carry ANY replica or refurbished timepieces. Certain timepieces are decoded, unless the product description states "With Serial Numbers." This is common practice with most authorized dealers who sell to online companies, and is done in order to protect their Authorized Dealership license from the manufacturer. The manufacturer does not approve of discounting the prices of their products beyond a set amount. They do this to ensure the values of their timepieces are kept at a certain level. These numbers act as a means of monitoring the products they sell; thus, they will often purchase timepieces from our site in order to obtain these numbers. With these numbers they have the capability of tracing any piece back to the original dealer, who purchased the particular item, and possibly suspend their Authorized Dealership license. All decoded pieces are done professionally, with absolutely no marks, blemishes or scratches left behind. Any decoded timepiece is ensured to be identical to any piece with numbers intact. This will not affect the warranty on the watch either, because the warranty is provided by our company directly to save you both time and money. We found that forwarding timepieces into the manufacturer generally took far too long to be worked on, because all manufacturers outsource their repairs to authorized service centers. The turn-around period for a general repair took anywhere from 8-12 weeks, often times with extra costs involved; whereas, a general repair* processed by AuthenticWatches.com generally takes 4-6 weeks . Based on our years of experience in our industry, we have developed relationships with multiple service centers to both expedite any repair, and lessen the costs involved in non-covered issues. We match, or often exceed, the length of warranty to the amount provided by the manufacturer who produced the watch. Often times, we offer an extra year of warranty in comparison to what the same manufacturer offers. After any warranty through AuthenticWatches.com, Inc. expires, you are welcomed to forward your timepiece in for repairs (only if the watch was initially purchased from us) at cost, meaning you will pay exactly what we do and not a penny more. It is just another way we can make sure you have an overall excellent experience with our company. By disclosing this information we feel we can take a proactive approach to an ethical and honest transaction. Often times we have both coded and decoded timepieces available for the same model watch, thus, you are welcomed to contact us to see if a coded model of the watch you are interested in is in stock. These watches do have a higher premium, and also come directly or indirectly from Authorized Dealers. We are nor affiliated or authorized dealers of any of the timepiece manufacturers advertised. Complimentary bracelet sizing is offered at the time of purchase on all timepieces. Please state the size in inches. Free sizing means that we will remove links to fit the stated size. All links that are removed will be included in the package, however, no additional links will be provided if none are removed. There is an extra charge in the case additional links are needed. Free bracelet sizing does not guarantee a perfect fit; it is an estimated measurement, and we are not responsible for any readjustment fees. Also, shipping priorities do precede bracelet sizing requests. This means that if it is deemed that your package will not arrive on the date promised due to time restraints, we will not size the watch and ship it for arrival on the date promised. If a sized watch is returned for a refund or exchange there will be a $20 fee. * Warranties only cover manufacturer defects and will not cover any physical damage caused by the user.
	10 Reasons To Buy From Us
	1 ) Current Management Serving You Since 1979 2 ) Rated 100% With Over 5000 Positive Feedbacks On eBay.com (View Feedback) 3 ) Rated 100% With Over 650 Feedbacks on Amazon.com (View Reviews) 4 ) 5 Star Positive Rating on Yahoo Shopping (View Comments) 5 ) Courteous, Professional, Knowledgeable & Friendly Staff 6 ) Merchandise Originated from Authorized Dealers Only 7 ) Free Overnight Shipping 8 ) 30 Day Return Policy (View Return Policy) 9 ) Warranty Protection (View Warranty Protection) 10 ) Largest Available Inventory Online
	30 Day Return Policy
	Our main concern at AuthenticWatches.com, Inc. is to provide prompt and quality customer service. Please report any imperfections or discrepencies within 24 hours of receipt. If you are not completely satisfied with a purchased item, you may return it within 30 days of shipment date for a refund minus shipping fees and a 10% restocking fee of the full order amount (minimum $50 per watch); or a full value one time exchange for a similarly priced item (not less than 80% of original purchase price) plus shipping fees. Please refer to the RMA form for such shipping costs. Any exchanges after the first one will incur a 10% restocking fee. Requesting a refund after performing an exchange will result in a 20% restocking fee. If we are not able to obtain an item which you would like to exchange for, the restocking fee will apply if a refund is requested. All refunds will be processed in the same manner as payment form except for wires, cashier's check and money orders which will be refunded by company check. There will be an additional $20 fee for returning a sized watch, either for refund or exchange. A replacement watch will not be shipped until the original watch is received. Exchanges will be shipped out within 2 business days of receipt of returned watch. The restocking fee applies to all cancelled orders whether it has been shipped or not. We do not accept returns on special orders (including but not limited to any watch which we do not have in stock at the time the order is placed), bracelets, links, straps or buckles. Any deposits placed for special orders are not refundable upon cancellation. Balance on special orders must be paid within 72 hours of watch arrival notice. Items must be returned UNWORN, unaltered, in their original, unused condition, in their original boxes and with all paperwork (this includes warranties), parts and accessories to insure any credit. "New and unused" means that there are no scratches, marks, or blemishes on the item; tags and protective stickers have not been removed; there are no signs of wear on the product or the case; and the product must not have been sized or altered in any way. Note that dings and scratches will happen even if a watch has only been worn for a few hours. We cannot accept a return of any item with any indication that it has been used if a full refund is expected (before restocking fees). Any used or altered timepiece will be refunded an amount equal to what we consider to be its current value with a minimum restocking fee of 20%. All items being returned or exchanged must have an RMA number. Please request a Return Merchandise Authorization (RMA) number by phone prior to returning the item. Any item returned without an RMA number will not be accepted and sent back at the buyers' expense. RMA numbers expire 5 business days after being issued. All returned items must be shipped to us via USPS INSURED MAIL along with a completed RMA form. Sender is responsible for fully insuring the package. We are NOT responsible for packages lost in transit, and therefore, require packages to be sent insured, so if a package is lost, your investment is protected. FedEx® and UPS® DO NOT insure jewelry or watches, thus we require any package being returned to be sent USPS INSURED MAIL. We will not be held responsible for any packages sent via FedEx® or UPS® or any other means other than the listed method. Please insure all returned items for the full invoice amount and ship to: AW, Inc. P.O. Box 1467 Moorpark, CA 93020-1467 Any exchange which crosses the $3,475 threshold upward, will incur a 4%-6% fee on the original purchase amount and the difference can only be paid via check, money order or bank wire transfer. * Please Note: Purchases made by any watch manufacturer, watch brand distributor, or any person acting on behalf of any of these entities in any manner are NOT returnable for any reason.
	Warranty Protection
	All timepieces sold through AuthenticWatches.com, Inc. will be warranted by AuthenticWatches.com, Inc. unless otherwise noted. AuthenticWatches.com, Inc. will, within the warranty period, repair the movement of this timepiece free of charge if such movement proves to be defective in material or workmanship under normal use. The timepiece must be in our possession prior to warranty expiration regardless of the date the defect occurred. The warranty does not cover damages caused by impact, vibrations, magnetic fields, or batteries; nor does it cover straps, bracelets, buckles, finishes, cases, dials, crowns, buttons or crystals. It also does not cover damage or defects arising from normal wear; nor does it cover overhauls, maintenance, scratches, accidents, misuse or return shipping. Any alterations, service, or repair performed by any party other than AuthenticWatches.com will deem the warranty null and void. Automatic watches are less precise movements than quartz watches. Both watches will need overhauls if not keeping time within predefined parameters. Calibration of watches, before the watch is due for an overhaul, may be needed on some timepieces. Damages caused to a timepiece arising from water or moisture, are not covered under the warranty. Warranties are not transferrable. Gifts must be specified during the time of purchase. Opening the back casing of the watch by uncertified watchmakers voids all warranties. We will reimburse the buyer for the equivalent of ground shipping costs, for up to $15 as priced at www.usps.com, in case the timepiece proves to be defective within the first month. We do not reimburse for any convenience fees. Additional two year extended warranty may be purchased for $95 and lifetime extended warranty may be purchased for $295 on most watches. If either option is chosen that additional amount will be billed to the card. This option is available either while placing an order online or by phone. Extended Warranty is Non Refundable
	Free Overnight Shipping
	All Watch purchases over $500 receive free shipping. - Domestic orders with street addresses are shipped overnight. - Domestic PO box and APO orders are shipped via registered mail since this is the safest method via US Mail. This may take a few days depending on your location. We do not ship via Express mail. - International orders are shipped via standard international service. NOTE: Please contact Fedex or USPS for delivery times in your area. Additional Shipping Services Available: - Overnight Priority -- $15 - Saturday Delivery -- $25 - Domestic Overnight (orders below $500) -- $20 - Domestic 2 Day (orders below $500) -- $10 - International Shipping (orders below $500) -- $50 - International Priority Shipping - $20 Free shipping does not apply on exchanges or repairs. Please refer to the RMA form for such shipping costs. All items are shipped "signature required." There is No Indirect Delivery. We will not be held responsible for any package lost due to a customer having signed a "signature release form," which would authorize the courier to leave the package in front of the door. The buyer is responsible for any lost packages caused by signing a "signature release form." We will not be held liable for any packages which arrive late due to the courier delays. If the ordered package does not arrive on the given date, please contact us immediately. Any undelivered items must be reported to us within 48 hours of the promised arrival date. In the case that a package is refused or deemed undeliverable, and thus returned to us, return and re-shipping charges incurred will be the sole responsibility of purchaser. International packages to certain countries will not be fully insured, please contact us to find out if your country is on the list.
	Payment Methods / Customer Protection
	We gladly accept Visa, Mastercard, Discover, American Express, money orders, personal checks, Paypal, EChecks (through Paypal), Western Union and bank wire transfers on all domestic orders. Multiple credit cards are not accepted. Checks and money orders must be sent to us via overnight delivery once the order is placed; furthermore checks and non postal money orders will be held until cleared, which is usually 7-10 business days for US based financial instruments. On Paypal payments we can only ship to the confirmed address provided to us by Paypal and can only accept one payment per order. We only accept bank wire transfers and Western Union on all International and APO orders. All duties and taxes are the sole responsibility of the buyer, please check with your local customs office to find out the amount of duties you will incur for the purchase. Buyer will be responsible for any bank fees resulting from returned checks or bank wire transfers, as well as fees incurred from collections. All items shipped within California will be charged 7.25% sales tax. Credit card and Paypal payments will not be accepted on orders of $3,495 and above. Credit cards are charged the day of shipment. To ensure our customers highest protection, all credit card addresses will be verified by their issuing banks, and packages will only be shipped to their credit card billing address. Verified addresses which are P.O. Boxes will be shipped by USPS Registered Mail. Information gathered by AuthenticWatches.com is used for the sole purpose of processing an order in the quickest manner possible. Information supplied to us is NEVER disclosed, sold, or given to any 3rd parties.
	Save 5%
.	We are always doing our best to obtain and maintain the lowest prices possible. By keeping our overhead low we are able to offer amazing discounts to our dear customers. We are now offering a 5% discount off the sale price on all payments sent by a Bank Wire Transfer, Postal Money Order or Western Union. This discount only applies for watches and on wires being initiated from US banks and being shipped within the USA and does not apply to orders of $3,495 and above, based on the fact that we do not accept any other form of payment but wire transfer, postal money order, or Western Union, as is. Wire transfer payments are convenient and only take anywhere from 24-48 hours. However, we can only place a timepiece on hold for a period of 24 hours after the initial order has been placed. If you would like us to hold a piece for a longer period of time, a credit card will have to be placed on file, and a 10% cancellation fee will apply if the order is cancelled. This offer is not valid with other offers or gift certificates.
	After An Order Is Placed
.	Orders are usually processed and shipped within the same business day for in stock items. Orders may at times take 48 to 72 hours to process. Special order lead times are as displayed on each item page. Lead times are approximate. We may not be able to complete certain orders for certain reasons such as but not limited to manufacturer discontinuations of product. In such case we can only refund net monies received by us. We are not able to refund any fees or costs incurred in making payment for such order. We reserve the right to make a price adjustment in the case there is a manufacturer cost increase during the period of any special order. Once an order is processed, we will send the buyer a confirmation email with an order and tracking number. Upon receipt of email, buyer could track their transit status online. Orders may be granted a gift certificate good towards future purchases from www.AuthenticWatches.com, Inc. Granted gift certificates do not expire and have no cash value.
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.	We reserve the right to refuse any order. NOTE: All information is subject to change without any prior notification.