We make continuous efforts to provide the highest quality of service with the lowest prices. We value you, our customer, and therefore offer the highest quality of customer service.
All Watches Sold By AuthenticWatches.com Have Their Original Manufacturer Serial Numbers Intact.
All Watches Sold By AuthenticWatches.com Are Guaranteed To Be Original & Authentic.
All orders from AuthenticWatches.com will come with a Certificate of Authenticity. This certificate, with an authorized signature from AuthenticWatches.com, will verify that the watch purchased is guaranteed to be authentic. AuthenticWatches.com does not sell products in accordance to manufacturer suggested retail pricing, therefore warranties offered are facilitated through AuthenticWatches.com to save you both time and money. We have found that forwarding timepieces to the manufacturer generally took far too long to be worked on, due to manufacturers outsourcing their repairs to authorized service centers. The turn-around period for a general repair took anywhere from 8-12 weeks, often times with extra costs involved; whereas, a general repair* processed by AuthenticWatches.com generally takes 4-6 weeks. Based on our years of experience in our industry, we have developed relationships with multiple service centers to both expedite any repair, and lessen the costs involved in non-warranty issues.
We match, or exceed the length of warranty to the amount provided by the manufacturer who produced the watch. Often times, we offer an extra year of warranty in comparison to that of the manufacturers. After any warranty through AuthenticWatches.com expires, you are welcomed to forward your timepiece in for repairs (only if the watch was initially purchased from us) at cost, meaning you will pay exactly what we do and not a penny more. It is just another way we can make sure you have an excellent overall experience with our company.
Complimentary bracelet sizing is offered at the time of purchase on all timepieces. Please provide us a wrist size while placing your order. Free sizing means that we will remove links to fit the stated size. All links that are removed will be included in the package, however, no additional links will be provided if none are removed. There is an extra charge in the case additional links are needed. Free bracelet sizing does not guarantee a perfect fit; it is an estimated measurement, and we are not responsible for any readjustment fees. Sizing requests will delay shipment by one business day.
Watch pictures on our website are not the actual picture of the watch which will be shipped. The actual watch shipped may have a slight variance than the picture shown on our website. All sizing specified on our website is approximate.
We are not, nor are we affiliated with authorized dealers of any of the timepiece manufacturers advertised.
* Warranties only cover manufacturer defects and will not cover any physical damage caused by the user.