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Authenticwatches Customer Feedback

AuthenticWatches feedback

Below are comments left by our customers. All feedback on this page is unedited.

"Delivered as promised." P.C. from NJ

"Great transaction, would definitely buy from them again!!" L.T. from TX

"It was really a great experience and I'm very much satified." N.L.C. from GA

"Fast service , great products." A.N. from IL

"Very fast service, great price. Great products." J.C. from NY

"Watch was delivered on time and in good working order. I had a couple of questions that I had easily answered when I called customer service. Fully met my expectations." M.M. from TX

"I received my watch right down to the minute they promised. Actually it was 15 minutes early which afforded me the opportunity to plan my day and still be home to receive the package. I spoke to them on the telephone after it arrived, for a simple question, and their staff was polite, articulate and very helpful. I'll be back to shop at AuthenticWatches again. Count on it!!!!!" S.S. from NV

"They were very timely and professional and the watch was the delivered the next day after placing my order." D.F. from NJ

"Fast Delivery, got my watch exactly when they said. Very pleased." J.W.A. from AL

"Great Price, Overnight mail a plus." S.S. from FL

"The watch came very quickly and they were very responsive to questions." S.B. from CA

"Very good communication and service. Everything as promised." V.P. from NJ

"I was hesistant to buy a high ticket item over the internet, also afraid I may get a replica or a used watch. My experience was excellent with this merchant. Everything happened as promised on the website, I received my watch the next day, in perfect condition. I would certainly buy from them again." E.R. from PA

"Great price, Great product, incredibly fast shipping. Thanks!" C.H. from MI

"Thanks. Great product & fast delivery." K.B. from NC

"As promised, the way everyone should do business! Taking the shipping hassel out of the process is top notch." P.M. from GA

"It was like dealing with a small boutique. Every time I called, they remembered my name and my order. A great buying experience." C.M. from AZ

"Excellent value for an excellent watch." L.A. from TX

"Excellent service and excellent prices." J.M. from FL

"I couldn't be happier. Products arrived quickly and safely. Customer service and contact were also very easy to deal with and accessible. Thanks!" S.M. from TX

"My experience was very positive. Watch was exactly as presented and response and shipment was almost immediate. I will shop there again." W.M. from GA

"Great deal and great service" P.K. from WA

"Item came faster than expected and service was better than expected." E.C. from NJ

"Watch was exactly as shown and delivered the next day. This was my first online experience like this, and I was skeptical at first. Needless to say, I am very satisfied and would not hesitate to use Authentic Watches again." T.D. from OH

"I liked your services, I were really happy to get my watch before i had expected." A.C. from MA

"Love the watch!" B.F. from FL

"Very, Very easy! I saved a lot of money vs. local jewlers. I got what I wanted w/o any salesperson hasseling me!" D.G. from MN

"i shopped absolutely everywhere for this one particular watch-watch stores, dept. stores, fine jewelers-no go. finally i relented and looked on the internet-and finally yes-there was the one watch I wanted-not only that it was at at least 40% less than retail-so with no other alternative I made my first, albeit reluctant- -internet purchase especially since it was for a higher ticket item. Bottom line: I got the watch the next day-perfect experience a-z. I wouldn't do it any other way next time.I wish I did it sooner..its the way to go.." L.N. from NJ

"excellent, prompt, professional service. The best I have received for online purchases yet." N.T. from NV

"Beautiful watch, prompt shipping, transaction exactly right. Thanks so much!" B.H. from MO

"Despite trepidation about buying an expensive watch over the internet, my experience with AuthenticWatches was the best. They did what they said they would do when they said they would do it." R.A. from MA

"safe, excellent shipping, A recommend" K.H. from NC

"Excellent service. Received the product very promptly as adversised with no problems. I would definitely purchase from AuthenticWatches again." M.K. from CA

"I ordered and received the watch in less than 22 hours!!!" J.R. from GA

"I was very impressed with AuthenticWatches. Their prices are very competative and their service was flawless. I placed my order on a Monday and received my watch on that Wednesday morning--and it was correct. I liked the fact that all important information--the full price, picture of the watch, return polciy and a telephone number appeared on the website. I have already recommended them to friends." A.L. from NY

"The product was shipped as promised. The product itself was also as promised--excellent, and the price was great. Communication from the company was very good. I would buy from them again." E.S. from CT

"Very happy! Delivered as promised. I would purchase another watch from them." D.Q. from GA

"My daughter loves her Movado watch which was a great bargain." J.O. from NJ

"A very smooth and timely transaction." J.N. from MA

"Very quick service. Great quality of assurance and shopper satisfaction." C.A. from NJ

"The watch was great and at a great price." B.R. from NV

"The whole transaction went very smoothly and the watch arrived the following day, well packaged." D.C. from TX

"As advertised. They were quite accessible via email and their C/S was outstanding." M.D. from FL

"Unbelievable! AuthenticWatches far exceeded my expectations. Excellent customer service. This place can’t be beat." M.Z. from IL

"Everything perfect. A" J.H. from UT

"Everything was extremely prompt, the very next Day my watch was recieved. I have already told several people about the web site. Plus, The watch I received has been verified as being an authentic TAG. Thanks." R.G. from FL

"Shipping was fast. Communication was friendly. The watch is absolutely gorgeous and at a lower price than I could find anywhere else! I would absolutely recommend without hesitation." M.W. from OH

"Fast shipment and extremely reasonable price for a good quality watch. I will definitely recommend to all." D.L. from NY

"They did a very good job." G.B. from CA

"The pricing offers on its Tag Heuer line of watches is a genuine "bargain" over what you will find at an offline retail outlet. In addition, their responsiveness and deliverable [i.e., customer service] far exceeded my expectations, which is pretty hard to do. I will definitely shop with them again and will recommend them to friends/family." M.K. from NV

"Shipped same day. An outstanding merhant." C.Y. from OH

"Good watch, and fast shipping." X.G. from NE

"Shipped in time, communication good." M.N. from CA

"Delivery a week earlier than expected and great product." M.M. from LA

"I had a very pleasant shopping experience. all went fine, shipping was extremely fast and my order was processed and shipped within 24 hours of placing my order. I am going to purchase another watch for myself soon and the only place I am going to shop from is Authentic" S.B. from IN

" initially did not have my watch in stock, but within a day located it and forwarded it overnight as advertised. I would highly recommend AW and buy from them again." G.F. from CT

"Exactly as represented. Even proccessed my special shipping request correctly." S.W. from MI

"Product recieved in perfect condition and on time. Product was also packaged very well at a great price. Overall rating A." L.B. from PA

"Authentic Watches is the only company that I felt was personable and interested in my satisfaction. Thank you Sean for your interest in my satisfaction!" A.R. from NY

"I was extremely impressed with their customer service. More than one glitch occurred with my order; however they were extremely responsive which made it impossible to get irked." S.L. from CA

"Fantastic. 40% off of retail on a great Swiss watch. Watch is absolutely mint. It was already set to the right time. Had all the wrappings indicating that it had never even been worn. Fast shipping. Warranty. Best Net buying experience ever." D.M. from NC

"I actually recommended a friend to buy from the site...Sean was a great help." M.K. from IL

"Great prices, easy ordering, I will definitely return." J.H. from CA

"The watch arrived quickly and was just as described. A personal note from the President of the company to assure my satisfaction was much appreciated." J.B.D. from CA

"There was a problem with my shipping address and I got a call about it within 12 hours of the order being placed. When I returned the call,I got to talk immediately with the same person who found the error. He was helpful and really nice." S.B. from VA

"Most of the small problems were beyond the vendors control, but he was very quick to recify my order. I would purchase from him again." R.L. from OH

"The products came promptly. I even got a $30 certificate off of the next order. They have terrific prices." E.F.O. from TX

"Excellent transaction. I will be back to buy again." B.S. from OK

"Great service, outstanding prices." R.R. from NJ

"Great products at excellent time for Christmas...and a free present to boot!" W.C. from MA

"I absolutely love my watch and recommend everyone shop with" P.M. from TX

"I got a great deal on my new watch." A.S. from NY

"Great products with incredible prices." I.G. from IL

"A real pleasure to deal with, thank you." S.K. from IA

"Great product." V.N. from CA

"I really was impressed with the service and product." J.H. from AL

"Beautiful watch and great service." M.O. from NJ

" I was very hesitent to spend that much money on a site unseen product from an unknown merchant. I trusted in your rating service and was very pleased when the merchandise arrived. I have already recommended to several people. Thank you." E.M. from VA

"Very good customer service response; excellent packaging and swift shipment." J.D. from NJ

Customer Reviews