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AuthenticWatches.com



Warranty Protection Advantage


Advantages of having the AuthenticWatches.com limited warranty protection:

  1. We offer a 3 year limited warranty protection plan.
    (majority of manufacturers offer only a 2 year warranty)
  2. Our turn around time on most repairs is twice as fast as any service center.
    (most delays in service centers are caused by simple handling time)
  3. Free battery replacement & reseal on all watches purchased from us.
    (most service centers charge up to several hundred dollars)
  4. Once the warranty expires, we will service your watch for the lifetime at cost.
    (most service centers make a majority of their profit on after warranty service)
  5. In business for over 35 years. We will be here for your servicing needs.
    (many companies are unable to stay in business with the current economy)



All timepieces sold through AuthenticWatches.com will be warranted by the AuthenticWatches.com limited warranty of merchantability unless otherwise noted. AuthenticWatches.com will, within the warranty period, repair the movement of this timepiece free of charge if such movement proves to be defective in material or workmanship under normal use. The timepiece must be in our possession prior to warranty expiration regardless of the date the defect occurred. The warranty does not cover damages caused by impact, vibrations, magnetic fields, or batteries; nor does it cover straps, bracelets, bezels, buckles, finishes, cases, dials, hands, crowns, buttons or crystals. It also does not cover damage or defects arising from normal wear; nor does it cover overhauls, maintenance, scratches, accidents, misuse or return shipping. Any alterations, service, opening of the case, or any other repair or attempt thereof, performed by any party other than AuthenticWatches.com will render the warranty null and void. All wholesale orders are sold as is and do not include any warranty coverage. Automatic watches have less precise movements than quartz watches. Both watches will need overhauls if not keeping time within predefined parameters. Calibration of watches, before the watch is due for an overhaul, may be needed on some timepieces. Damages caused to a timepiece arising from water or moisture are not covered under the warranty. The only acceptable forms of payment for repair costs or shipping fees are check, money order, or bank wire transfer ($20 fee applies for acceptance of payment via bank wire transfer). Warranties are transferable from the original buyer ($20 warranty transfer fee applies) on retail sales. Gifts must be specified during the time of purchase. Warranty service will not be performed without a valid warranty card. We will not be held responsible for any items left in our possession for over one year. We will reimburse the buyer for the equivalent of ground shipping costs, for up to $15 as priced at www.usps.com, in case the timepiece proves to be defective within the first month. We do not reimburse for any convenience fees or charges on work performed by parties other than AuthenticWatches.com. There are no warranties which extend beyond the description on the face hereof. Additional three year extended warranty may be purchased for $95 and lifetime extended warranty may be purchased for $295 on most watches. If either option is chosen, the appropriate amount will be billed to the card. This option is available either while placing an order online or by phone. Warranty extensions are not refundable. The foregoing is the entire term of warranty, and no other warranties are included, nor shall be construed to have been implied.


All wholesale orders are sold as a final sale, and are not returnable for any reason. Wholesale orders do not include any warranty coverage, and will not be sent any form of warranty card.



Authenticity & Service Guarantee

We make continuous efforts to provide the highest quality of service with the lowest prices. We value you, our customer, and therefore offer the highest quality of customer service.

All Watches Sold By AuthenticWatches.com Have Their Original Manufacturer Serial Numbers Intact.
All Watches Sold By AuthenticWatches.com Are Guaranteed To Be Original & Authentic.


All orders from AuthenticWatches.com will come with a Certificate of Authenticity. This certificate, with an authorized signature from AuthenticWatches.com, will verify that the watch purchased is guaranteed to be authentic. AuthenticWatches.com does not sell products in accordance to manufacturer suggested retail pricing, therefore warranties offered are facilitated through AuthenticWatches.com to save you both time and money. We have found that forwarding timepieces to the manufacturer generally took far too long to be worked on, due to manufacturers outsourcing their repairs to authorized service centers. The turn-around period for a general repair took anywhere from 8-12 weeks, often times with extra costs involved; whereas, a general repair* processed by AuthenticWatches.com generally takes 4-8 weeks. Based on our years of experience in our industry, we have developed relationships with multiple service centers to both expedite any repair, and lessen the costs involved in non-warranty issues.


We match, or exceed the length of warranty to the amount provided by the manufacturer who produced the watch. Often times, we offer an extra year of warranty in comparison to that of the manufacturers. After any warranty through AuthenticWatches.com expires, you are welcomed to forward your timepiece in for repairs (only if the watch was initially purchased from us) at cost, meaning you will pay exactly what we do and not a penny more. It is just another way we can make sure you have an excellent overall experience with our company.


Complimentary bracelet sizing is offered at the time of purchase on all timepieces. Please provide us a wrist size while placing your order. Free sizing means that we will remove links to fit the stated size. All links that are removed will be included in the package, however, no additional links will be provided if none are removed. There is an extra charge in the case additional links are needed. Free bracelet sizing does not guarantee a perfect fit; it is an estimated measurement, and we are not responsible for any readjustment fees. Sizing requests will delay shipment by one business day.


Watch pictures on our website are not the actual picture of the watch which will be shipped. The actual watch shipped may have a slight variance than the picture shown on our website. All sizing specified on our website is approximate.


We are not, nor are we affiliated with authorized dealers of any of the timepiece manufacturers advertised.

* - Warranties only cover manufacturer defects in movement and will not cover any physical damage caused by the user.


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